Thursday, August 4, 2022

Does Best Buy Repair Laptops

Don't Miss

How To Repair Your Laptop As Best Buy’s Geek Squad Shifts To Remote Service

Can Best Buy GeekSquad fix Macbook Air liquid damage?

Coronavirus has impacted Best Buy, with the retailer opting for contactless curbside pickup for sales. Here’s where to go for repair help with the Geek Squad unavailable for face-to-face appointments.

Individuals, small businesses, or even telecommuting enterprise workers who regularly use Geek Squad to fix their broken laptops or phones will no longer be able to visit their local Best Buy store for service.

SEE: Coronavirus: Critical IT policies and tools every business needs

An email sent on March 21 from Best Buy said, “Beginning Sunday, March 22, we will offer contactless curbside service at all locations across the country where state or local laws allow. Rather than ask you to come into our stores, any items you order on BestBuy.com or the Best Buy app will be delivered to your car curbside. If, for any reason, you didn’t order the product in advance and the product is in stock in the store, one of our employees will be more than happy to go get it in the store and sell it to you while you remain in your car. This service also extends to returns and exchanges, the period for which has been extended on most products so that you have more time. Only employees will be allowed in the store, but we are determined to serve you as fully as we can.”

How Much Does Computer Repair Services Cost

Daniel W.

A computer shutting down or giving problems can mean many things to a home or business owner, but there are countless service technicians ready to come to you, or have a look at your computer at their facilities. At an average cost of $65/hour, theyll diagnose the problem, hopefully fix it quickly, and get you back to a functional day. Most technicians will also charge a call-out fee and/or travel fees if you need them to come to you.

Apple Says Go To Best Buy For Repairs A Best Buy Salesman Gave Me The Bad News

Apple says it has expanded its authorized service network to 1,000 Best Buy stores. A visit to a Best Buy, however, reveals some of the catches. They’re quite big.

Not quite the best for Apple repairs, perhaps. Yet.

I can be moved by an exciting headline.

So when I read this one, all the hairs of my beard swayed in perfect unison.

It read: “Apple partners with Best Buy for expanded repair service.”

Yes, this was and it offered deeply exciting news: “Apple today announced the completion of a major expansion of its Apple authorized service network. With nearly 1,000 Best Buy stores across the US now providing expert service and repairs for Apple products, customers have even easier and more convenient access to safe and reliable repairs.”

Could this mean no more visits to the bedlam and cacophony of an Apple Store? Could it be that Apple had secretly trained thousands of Best Buy staff to be Geniuses overnight?

Once a pariah in the enterprise, Apple has quietly emerged as a darling of executives and professionals because of the ease of use of the iPhone and the iPad. We look at how the influx of Apple devices is changing the tech landscape in business.

Why, Apple’s press release said that “Best Buy’s Geek Squad has nearly 7,600 newly Apple-certified technicians ready to make same-day iPhone repairs or to service other Apple products.”

I was forced, therefore, to hotfoot it to a Best Buy to learn how it all worked.

You May Like: Best Place To Sell Old Laptop

Best Buy Black Friday 2021

If you love Black Friday, youll love Best Buy: with an advance look at deals, free next-day delivery on thousands of items, and one-hour in-store pick-up, theres no need to shop anywhere else for your TVs, computers, tablets, video games, cell phones, speakers, or home tech! The top Best Buy laptop deals of the year are even closer than you think.

Doorbusters usually go live earlier in the week, with a new one arriving every day, so make sure you visit their website and sign up for text alerts so you dont miss out on something before it disappears forever. Dont worry about choosing whether youd like to shop in-store or online, as while the thrill of a busy store is great for some, for others, browsing on your home computer might feel a lot more rewarding. Start looking today to start thinking of gift ideas for both you and your loved ones!

You know the drill: by signing up for their emails, checking back to this page often, and joining My Best Buy Rewards, you can benefit from everything that Best Buy has to offer this Black Friday! Be prepared and create the perfect shopping strategy by checking out our tips and tricks for a successful haul, looking at their top tech gifts guides, and just taking a look online to see whats new. You can also keep your eye out for additional Best Buy Cyber Monday sales for additional savings!

Mobile Computer Repair Prices

Does best buy take broken laptops.

Most service technicians will come to you, and some of them have a business location you can drop your computer off at for repair at a lower charge.

Lebowitz IT Services in Chicago, IL | $65/hour residential $75/hour commercial

Crescendo Computers Technology, Valley Stream, NY | $150/service call $95/hour after first hour

Midvein Computer Services, Elyria, OH | $50/hour residential $75/hour commercial

You First Tech, Long Beach, CA | $70/hour residential $60/hour drop-off

Recommended Reading: How To Shut Down Laptop With Keyboard

Can Best Buy Fix My Laptop

Most folks with a computer or smartphone will have set foot in a Best Buy at least once. While the computing retail behemoth may not offer the vast range of retail options youll find through Amazon, that bright blue sign cheerfully beckons anyone in urgent need of a late-night lightning cable or a weekend phone case replacement.

But can they fix your broken laptop?

In this article, well explain why the ubiquitous cheerful bright blue tech branding of Best Buy may not add up to the best repair experience.

Their Staff Is Not Always Experienced

Since their main goal is to sell you technology, their staff members are more likely to be people who only have retail experience, not technology experience. Simply put, they do not have the knowledge and specialization of a wide variety of tech services. They might not be able to remove tricky malware or recover lost data. If you want your computer worked on by experienced professionals, give Computer CPR a call at 915-0111.

Don’t Miss: Is The Razer Blade Worth It

What Is A Best Buy Geek Squad Warranty

Geek Squad protection plans count as extended warranty. Purchasing these plans is optional, but they provide better product coverage and additional value. Geek Squad plans also protect against power surges and normal wear-and-tear damage and failures.

You have 30 days after you purchase a new product to buy a Geek Squad protection plan. Geek Squad warranties are transferable, which means that you can sell your product or give it as a gift, and it will still have an extended warranty.

Can Best Buy Stores Repair Dell Laptops With A Dell Warranty With No Charge Help

Question: Is Geek Squad a Good Choice for Computer Repair?

I have a DELL INSPIRON N5040 and im having problems with my hard drive

Can someone please verify if it would be possible to repair a laptop at a best

buy store with a dell warranty at no charge. THANK YOU

Hi dell computer owner ,

Welcome to Dell Community.

I understand that you want to fix your laptop as soon as possible. Lets diagnose what is the issue with your laptop and then possible steps to fix that.

Warranty guidelines would not affect until and unless the hardware does not replaced/damaged but would not know about the charges through best buy. My recommendation is to let us work on this issue and if needed we will talk about having service done on this computer.

To run the diagnostics:-

1. Shut down the computer and start pressing F12 multiple times as soon as you turn it on.

2. Choose Option Diagnostics and hit enter. It will take 8-12 minutes and will come up with errors if anything wrong with hardware.

3. Kindly update us with the results / error codes for the diagnostics that we run which will help us further.

Thanks

Dell |Social Media Outreach| Global Social Media Community

Thanks and Regards,

Read Also: How To Screen Record On An Hp Laptop

Confessions Of A Former Geek Squad Geek

Consumerist reader K. recently ended his 4.5 year tenure as a Geek Squad member at Best Buy. And while he says that he considers his time there to be generally a positive experience, K. did feel that there is some backstage info the public might want to know.

K. writes:1. A high percentage of Geek Squad employees lack basic troubleshooting skills such as correctly identifying malfunctioning components. This stems from inadequate and outdated training materials, such as the Best Buy Learning Lounge.

2. People are hired or promoted from other departments to Geek Squad simply to sell services. Specifically, individuals who have no experience working on computers are given the appearance of being a technician.

3. Selling services and warranties are pushed more than actually completing repairs. I remember one instance where my GM said that selling a new computer with services was more important than completing a customers unit that they had already paid for.

4. Employees are taught situational tactics to extract as much money as possible from a potential customer. If an individual had a small software issue that could simply be resolved, then we were taught to charge $200.

7. There is no chance for advancement within the Geek Squad department. The only position an employee could move up to is the Manager.

Editor’s Note: This article originally appeared on Consumerist.

How Much Does It Cost For Geek Squad To Fix A Computer

With a multitude of computer repair options Best Buys Geek Squad is one you see most when searching the web. The reason? Advertising. Best Buys spends millions of dollars to make sure they are one of the very first computer repair places you see when looking for computer repair. Its not because they are top rated. In fact Geek Squads Google rating at the time of this post is only 4.5 and they only have wait for it 8 reviews.

Recommended Reading: How Do I Transfer Data From One Laptop To Another

Bix Box Stores For Laptop Repair

Does Best Buy repair laptops? They do their best. Maybe youre looking into Staples laptop repair prices in lieu of the famous Geek Squad. Does Office Depot seem like a good fit even though they’re new to the game? Before you invest in either of these stores laptop repair services read this blog first.

When it comes to big box stores, maybe its time to think outside the box.

We want you to make an educated decision about getting a computer repaired. There is a lot to be said for brand recognition, a lot of people think about Staples Easy Tech or Best Buy Geek Squad for tech support, data backups and protection plans. Others think of Office Depot Tech Support since they replaced the Staples Store many of our customers used in the northern part of Winston Salem. Wed like you to take a look at our record first. Read about getting your tech services at Bringing Your Tech to Life, a smaller shop, and compare that to the big guys.

Here are nine reasons why we believe you should reconsider big, corporate tech repair solutions like Best Buy Geek Squad, Office Depot Tech Support and Staples Easy Tech.

1. Theres a strong chance they cant solve your problem:

· No sorry, we cannot recover your data vs. We were able to save all your photos!

· The entire motherboard needs to be replaced vs. Sure, well just solder on a new power jack

2. Sympathetic Laptop Services Versus Laptop Repair Upsells:

4. Obtain Recommendations and Advice Based on Expertise:

Does Best Buy Do Warranty Repairs On Laptops

When should you repair a computer versus buy a new one?

Yes, Best Buy does manufacturers warranty repairs on laptops if theyre .

In some instances, you might need to file a repair claim directly from the manufacturer.

If Best Buy repairs the laptop under the Geek Squad Appliance Repair Services, you will not have to contact the manufacturer.

Suppose the laptop is determined to be defective by the store personnel during warranty. In that case, it can either be repaired with new parts or replaced with new or rebuilt comparable parts/products.

Fortunately, Best Buys Geek Squad performs and processes all repairs covered by the manufacturers warranty and no cost.

However, if the manufacturers warranty ends, Best Buy will require a Geek Squad Protection Plan subscription to provide extended coverage.

Recommended Reading: How To Change Keyboard Color On Msi Laptop

Then Theres The Simple Issue Of Motivation

All this points to one overriding question: Why does Best Buy offer a repair service to begin with?

Or to put it another way, Best Buy is a sprawling tech retail outlet. Why have they gone to the expense of offering a nationwide repair service? Of course, its to make money! No business will last long if it doesnt have a strong motivation to maximize the moolah.

But a big part of the big box store computer repair profit model is about getting you to buy their merch. Its unfair to say that their techs will always steer you to bigger and better products, but itd also be naive to imagine theyre not going to strongly encourage you to acquire new, flashy stuff from their shelves.

Weve always felt at Nerds On Call that an important part of our job is to avoid encouraging this mindset. Everyone has a budget, and our job is to help customers find repair solutions that fits comfortably within that budget.

And heres the heart of the difference between Best Buy and the kind of repair service we offer. We can take that approach because we make money by offering a repair and support service first and foremost.

Were not a retailer. Were a service. And that means we have the luxury of being able to work with our customers to find the best possible repair without leaning on them to land an upsell.

Repair Your Macbook Well In Kentucky

He emerged, sporting a fine smile and a glorious haircut.

I’ve generally enjoyed excellent service at Best Buy, where the staff are open, alert and relatively unbiased.

I explained my excitement on reading about Apple’s beknighting of Best Buy’s new Geniuses.

“So you can now repair my iPhone and my MacBook?” I asked.

“Well, we’ve been Apple-certified for a quite a long time,” he replied.

“Ah, so you’ve been doing this for a while? Why did Apple make such a big announcement this week?”

“It was probably the company expanding it,” he replied, as if he hadn’t really heard about it at all.

I then reached for the nuts and bolts.

“So I can bring in my iPhone and MacBook Air and you can repair it here?”

“The iPhone, maybe. And only if it’s less than five years old. The MacBook, we’d have to send that away to our service center.”

“Ah, OK. Where’s your service center? A few miles from here?”

“Kentucky.”

“It’s called Geek Squad City.”

Which sounds a lovely place, like a Westworld for Geeks.

“So I’ve been having trouble with my MacBook Air, the keyboard has been sticking — even though it’s OK right now. How long would it take you guys to repair it?”

“Two to four weeks,” he said. “We can’t give you a definite time. It just depends. But we tell you what’s going on. It goes express delivery, you get an email when it arrives, you get an email when it’s been worked on, an email when it’s fixed and an email when we expect it back.”

“That’s a lot of emails.”

Which is still in Kentucky.

Don’t Miss: How To Show My Iphone Screen On My Laptop

Hardware And Software Tests

Hardware Driver TestCleanup was my most important test, but I also wanted to see how Geek Squad handled my Polar Loop health monitor wristband setup. This time, I started with text chat. You can do this without even having an account, and the initial rep quotes you a price. The agent responded in less than a minute, asked about my problem, and quickly got me connected via LogMeIn to a tech. This Time I got Agent John Q. By comparison, when I went to iYogi this way, I was ignored because I already had an accounttheir website-chat agents were only interested in selling new service.

Geek Squad’s John Q surprised me by telling me I had a virus!Conduit. He offered an estimate of 260 minutes for driver and antivirus servicing and said he’d need to transfer me to advanced repair agent. Eleven minutes later, Megan C was on the case. She said she needed to take full control of the PC and that I could step away. She also said that she’d place a note up when finished and call my phone if she needed assistance. If you haven’t seen remote PC control, it’s kind of fun to see your mouse cursor zipping around the screen by itself, opening windows and such.

The next morning, I saw the “Evaluate your session” box in my browser. Megan C left me a note in the chat box saying “Your computer is now free of infections and has been updated and optimized! Polar Loop software was also installed :D.” When I plugged it in, my Polar Loop biometric device was indeed fully functional.

Dont Pay For What Youve Already Bought

We Brought Our “Dead” PC to Best Buy for a Diagnosis

In addition to performing expensive software installations instead of simple repairs, the Geek Squad protection plan is equally flawed. The $300 fee is a hefty sum for what some consider to be a piecemeal insurance policy. The protection plan promises service for defective device materials or workmanship errors, but some manufacturers already offer this warranty with the purchase of their new equipment. The BestBuy preventative maintenance may appear to be an ironclad protection/preservation program, but its simply a courtesy virus scan and vent cleaning that can be performed at home.

This deceptive service is redundant. Plus, the Geek Squad charges a fee simply to diagnose your device.

* original grammar saved

Also Check: How To Connect Your Laptop To Your Printer

More articles

Popular Articles

How To Get Vpn On Hp Laptop

How To Add Vpn To My Laptop