Hp Envy X360 Fingerprint Reader Not Working
- The HP Envy x360 is one of the best laptops in the segment, but its fingerprint reader is often not working.
- This is most likely due to problems with the driver or the currently configured fingerprints.
- To fix the issue, reset the current set of fingerprints, or try the other methods here.
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While they were not very common earlier, fingerprint sensors now come built-in with every high and mid-range laptop. These facilitate a quick and secure sign-in process. But, several users reported that the HP Envy x360 fingerprint reader is not working.
Built-in fingerprint sensors generally dont run into problems unless theres a manufacturing defect. In case its not working, the problem most likely lies with the driver. Or, the data for the configured fingerprints may be corrupt or missing.
No matter whats causing the issue in your case, the methods listed here should get things up and running in no time.
Also, we have listed the fixes for the HP Envy x360 fingerprint reader not working issue under two sections. Remember, the methods under one can be executed on the other as well.
How Do I Use Fingerprint On My Hp Laptop
Updating The Bios For Biometric Support
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How Do I Install Fingerprint Hardware
Setting up your fingerprint Tap the Settings icon on your Android device and tap Lock screen and security. Scroll down and tap Screen lock type. Add your fingerprint follow the instructions on your screen and go through the wizard. Youll be prompted to lift and rest your finger on the home button several times.
What Are Todays Most Popular Fingerprint Reader For Laptop Models

There are many fingerprint reader for laptop items accessible today for men and women seeking quality and reliability. Every fingerprint reader for laptop model follows the same essential premise. But they appeal to various users.Its no secret that certain products appeal to specific populations. What if you could see which products were the most popular across all consumers? You can, and weve got the list. Check out our collection of products that appear to appeal to all ages, genders, and locations.
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Understanding The Fingerprint Reader
Fingerprint readers can be found in some HP laptops. To activate this option, you need to create a user account and protect it with a password. Having done it, you can log in by pressing a designated finger to a fingerprint reader. Besides, you can use it to log in on websites or use some programs. VeriSoft developed special software for fingerprint readers, so that you could configure all the settings easily.
When you use a fingerprint reader for the first time, you need to register your fingerprints and decide which finger you will need to use to log in. Its also possible to use the Single Sign On option to use the fingerprint scanner for logging in every time when you use a service that requires authentication.
Our Laptops Are Usually Our Safe Place And Have A Lot Of Our Personal Data And Information Thus Having As Many Security Checks As Possible On The Device Is Always A Good Idea Understanding The Need We Suggest You Go For A Laptop With A Fingerprint Scanner Here Are Some Of The Options You Can Consider
laptops with fingerprint scannerPopular laptops with a fingerprint reader, price and processors
Laptops with a fingerprint reader | Processor |
11th Gen Intel Core i3-1115G4 | 14 inches |
11th Gen Intel Core i3-1115G4 | 14 inches |
11th Generation Intel Core i5-1135G7 | 13.3 inches |
11th Gen Intel Core i3-1115G4 | 14 inches |
11th Gen Intel Core i5-1135G7 | 14 inches |
11th Gen Intel Core i7-1165G7 | 14 inches |
11th Gen Intel Tiger Lake Core i5-1135G7 | 13.3 inches |
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Fingerprint Reader : Laptops
Finding the perfect laptop that fits all your requirements can sometimes be a challenge. We are always on the lookout to land a deal on a laptop with the latest features within our budget. At Target, find a wide range of laptop models from top brands such as Apple, HP, Dell and Lenovo. Look through a collection of Chromebooks and Notebooks which are easy to carry around making them ideal for light users and students. Gamers need a sturdy, powerful laptop. Explore a variety of gaming laptops with high-end processors and graphics that are on par with your traditional desktop computers. If you are in two minds about choosing a laptop or a tablet, go for a 2-in-1 model. You can use it as a tablet that flips into a laptop when you want. Whether you want to run Windows 10, macOS, or Chrome OS, make a checklist of the specs and browse through a large collection of laptop computers and find the right one for you.
How Do You Use The Fingerprint Scanner On A Laptop
A PC user account with a password is required to use a fingerprint reader. By swiping a finger with your designated finger, you will be able to log on to your PC. In addition to filling in password fields on web sites and other applications that require a login, you can also use the fingerprint reader to do this.
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Unable To Login Using The Fingerprint Reader
If you cannot login using the fingerprint reader with Windows Hello, use the following procedure to reset the Windows Hello settings.
In Windows, search for and open Sign-in options.
Under Windows Hello Fingerprint, click Set up.
Follow the on-screen instructions to set up the fingerprint reader. For more information, see HP PCs – Set Up Sign-in Options for Windows Hello .
Press ctrl + alt + del to confirm that the fingerprint reader sign-in option is displayed on the Windows Lock screen. Then, log in to Windows.
If the fingerprint sign-in option was not available, run Windows Update. In Windows, search for and open Check for updates.
If there are any available updates, they begin installing automatically.
Repeat steps 1 through 4 to set up the fingerprint reader again.
If the fingerprint reader sign-in option is still not available, troubleshoot the fingerprint reader setup.
Hp Simplepass Must Be Upgraded
Some versions of HP SimplePass do not work after August 12, 2014.To resolve the issue
note: If you are not using the latest version of Windows 8, some graphics and information in this document may vary. You can get the latest version from the Microsoft Store.
for the original configuration of your computer
warning:The drivers and programs available for one model are not compatible and do not work with other models.
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How Do I Use The Fingerprint Reader On My Laptop
In order to use a fingerprint reader, you will need to set up a user account with a password on the PC. This will allow you to log on to your PC with a swipe of a designated finger. You may also use the fingerprint reader to fill in password fields on web sites and other applications that require a log in.
Fingerprint Reader Stops Working After A Windows Update

If the fingerprint reader stopped working after a Windows update, use the following procedure.
Verify whether you are experiencing a known issue. Go to the Microsoft article Windows 10 release information , select the Windows version, and then select Known issues and notifications.
If you are not experiencing a known issue, continue the procedure to try to resolve the problem.
Restart the computer.
Perform a system reset. For instructions, see HP PCs – Reset the computer.
Verify that your fingerprint reader settings are now available. In Windows, search for and open Sign-in options. If the fingerprint reader settings are available, a Set up button is available under Windows Hello Fingerprint.
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Is The Fingerprint Scanner Of Hp Laptops Such As The Probook 430 G2 Simply Incompatible With Current Windows Versions
I recently bought a refurbished HP ProBook 430 G2 in Japan. It feels new and I’m very happy with it.
I believe this model was originally sold with Windows 8 or 8.1 but it had a fresh install of Windows 10 on it when I bought it.
The laptop seems to have a fingerprint scanner below the keyboard, to the right of trackpad.
It doesn’t seem to do anything. I can’t find it listed in Device Manager. I can find lots of people asking similar questions on various forums but without adequate answers.
I have updated Windows 10 and updated all drivers from the HP website. I have specifically downloaded and run every version of the fingerprint scanner from HP’s site that have links posted in the answers in the forums I found on this topic.
Under Sign-in Options / Windows Hello Fingerprint it says “This option is currently unavailable – click to learn more”. Clicking does not lead to any solutions though.
My best theory is that Windows Hello is new and requires a specific kind of fingerprint scanner driver that is either not compatible with the sensor hardware on this laptop, or which has not had a Hello-compatible driver released for some reason.
My second theory is that perhaps my laptop has a “blank” where the fingerprint sensor would be and that it was optional and my laptop never had one but I just don’t know what it should look like (-:
- If it’s not detected in device manager, and you’ve downloaded drivers for it, it’s either not supported or it was an optional extra for the laptop .
Setting Up The Fingerprint Reader
Before the laptop owner can register and set up the fingerprint reader, he/she has to already have a user account and password on the laptop. While multiple users can register their fingerprints for their own specific user accounts, the laptop owner must have at least one with a password prepared and memorized.
In the Start menu, double click the VeriSoft Access Manager icon. To do this, go to Start > All Programs > Verisoft > My Identity. This will open the software so that the user can begin registering his/her fingerprints for the reader.
Once completely logged in, click Register Fingerprints. This will open the VeriSoft Logon Wizard. Hit next and it will go to registration page. From the graphic, pick the finger to be used. To use the right ring finger, pick that finger. When prompted, slide that finger across the sensor at a smooth, even pace so that it can read the finger.
If it accepts that swipe, do it three more times for a total of four. The number with the box around it will go from gray to blue if the swipe has been accepted. Once the first finger is finished, pick another finger. Typically, it helps to do two fingers on each hand in case there is an accident that prevents the user from using the fingers on one hand. This way, the user can still log into the computer.
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Why Isnt My Fingerprint Working On My Hp Laptop
To check your BIOS for biometric support and enable it: Press the Power button to start the computer, and press the F10 key to open the BIOS setup utility. Under System Configuration, look for a Biometric Device option if it exists, enable it. Press F10 to save this setting and restart the computer.
Checking For Windows Fingerprint Reader Support In Windows 8
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How Do I Enable Biometrics Gpo
How to: Enable Logons to Domain Accounts Using Biometric Fingerprint Reader Step 1: Click Start Step 2: Type GPEDIT.msc and press enter. This will display the Local Group Policy Editor Window. Step 3: Expand the Group Policy. Step 4: Double Click. Step 5: Enable. Step 6: OK. Step 7: Close GPEDIT.msc. Step 8: Task Complete.
Locate The Fingerprint Reader
Verify that your computer includes a fingerprint reader by locating the component on your computer.
The appearance of your computer might vary from the examples.
The fingerprint reader might be located on the side of your computer, on the keyboard, or on the palm rest.
Fingerprint reader located on the side of the computer
Fingerprint reader located on the keyboard
Fingerprint reader located on the palm rest
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Fingerprint Reader Not Detected
The cause of this issue is not known. Before proceeding to any troubleshooting, you need to ensure the biometric device is enabled in BIOS. Here are the steps you need to follow:
If the above troubleshooting steps do not solve your problem, you need to update the biometric device drivers for your laptop model. Here are the steps to follow:
Updating The Fingerprint Reader Software

logon accounts
HP Fingerprint Reader Software | |
HP SimplePass Identity Protection Software* | – |
Windows HelloSetting up Windows Hellofor the original configuration of your notebook
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Create An Account On The Hp Community To Personalize Your Profile And Ask A Question
Hello!
Since about a month ago the fingerprint scanner for my laptop is not working anymore, in the sense that when I switch on the notebook, the sensor’s light doesn’t even blink…Not sure if this is related to any software update, I don’t remember exactly, but there was a Window update that I allowed in December and I’m thinking it may be related to that…
Based on some of the recommendations I found here, I went to Device Manager – Biometric Devices, and clicked on the only option I have there – ‘Validity Sensors ‘, only to see the following error message: ‘Windows has stopped this device because it has reported problems. ‘. Does anyone know what that means and/or what can be done?
Best Laptops With Fingerprint Reader In 2022
By Robin Owens 22 days ago, Hardware
Laptops that let you sign in with your face or finger.
If you have some sensitive data on your laptop, it might be a smart idea to protect it with the help of a fingerprint reader. Its especially important to those who work on the go and often leave their devices unattended.
As many people forget to sign out from their accounts or even password-protect their devices, its better to choose a laptop with fingerprint reader to prevent your data from being compromised.
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